We expose the contractual document by which the contracting of products and services will be governed through the website www.brickmarkt.com owned by RC TOYS AND CARDS S.L. (hereinafter the provider). The acceptance of this document implies that the user:
1. You've read, you understand and you're agree with this text.
2. That he is a person with sufficient capacity to contract.
3. That he assumes all the obligations set forth herein.
These conditions will have an indefinite validity period and will be applicable to all contracts made through the provider's website www.brickmarkt.com.
IMPORTANT: The provider reserves the right to unilaterally modify said Conditions, without this affecting the goods or promotions that were acquired prior to the modification. On the other hand, unless otherwise indicated, contacts by telephone or by fax/modem will have the same costs as local calls, so they will not cost more than the basic rate.
Identity of the parties
On the one hand, the supplier of the goods or services contracted by the user is RC TOYS AND CARDS S.L. with registered office at Calle Camino Empedrado Nº3, C.I.F. B90413311, 41900 - Camas, Sevilla, and other
The user, registered or not on the website, is responsible for the veracity of the personal data provided to the provider.
Object of the contract
The purpose of this contract is to regulate the contractual relationship of purchase and sale born between the provider and the user at the moment in which the user accepts the corresponding box during the online contracting process.
The contractual relationship of sale entails the delivery, in exchange for a certain price and publicly exposed through our website, of a specific product or service.
Hiring procedure
The contracting procedure can only be carried out in the Spanish language. If it could be carried out in another language, it will be indicated before starting the contracting procedure.
In order to access the services offered by the provider, the user can register through the website by creating a user account. To do this, the user must freely and voluntarily provide the personal data that will be required.
The user will select a username and a password, committing to make diligent use of them, and not to make them available to third parties, as well as to notify the provider of the loss or theft of the same or possible access by an unauthorized third party. , in such a way that it proceeds to the immediate blockade.
The user may not choose as user name words that are intended to confuse others by identifying him as an integral member of the provider, as well as profanity, insulting expressions and, in general, contrary to the law or the requirements of morality and good manners.
Once the user account has been created, it is reported that in accordance with the requirements of art. 27 of Law 34/2002 on Services of the Information Society and Electronic Commerce, the contracting procedure will follow the following steps:
1. Carry out the shopping cart. Must express the quantity of the product.
2. Order method. The user must place the order as a guest or registered.
3. Billing details. Selection of shipping address and delivery territory.
4. Payment (by bank card)
5. Checking and placing the order. Accept the general conditions of purchase to finish the contracting procedure.
6. Payment information.
In any case, the provider's contracting platform will inform the user, once the contracting procedure has been completed, regarding all the characteristics, price, forms of transport, contracting date and estimated delivery of the contracted product or service. Likewise, an e-mail will be sent to the user confirming their order.
Adequate access to the online store depends on the telecommunications system used and in particular on the internet network, so the Company is not responsible for interruptions, delays or errors in the service due to causes beyond its control, as well as those derived of the equipment and/or connection to the Client's network.
DELIVERY OF ORDERS
The delivery of orders will be made at the address freely designated by the user. In the event that at the time of receiving your order one or more of the products of your order are not available or are out of stock, unfortunately it will not be possible to complete your order completely. In this case, we reserve the right to choose between partial fulfillment of your order and its complete rejection. In this case, we will inform you immediately by e-mail.
In the event that the merchandise or merchandise that you have ordered from us is/are available, the time that elapses in times of normal activity until delivery to the address indicated by the user. – delivery time- will be from two to ten working days, counted from the receipt of your order.
Deliveries are made exclusively within the Spanish peninsular territory, the Balearic and Canary Islands, as well as in the autonomous cities of Ceuta and Melilla. Our online store is not operational in other countries. Therefore, orders for delivery to these destinations cannot be accepted.
In this way, the provider does not assume any responsibility for when the delivery of the product or service does not take place as a result of the data provided by the user being false, inaccurate or incomplete or when the delivery cannot be made for reasons beyond the control of the user. shipping company, assigned for this purpose, as is the absence of the recipient.
Notwithstanding the foregoing, the provider must adopt the measures required of a diligent merchant so that the delivery can be made within the agreed time, and if not, as soon as possible, to the satisfaction of both the sender and the recipient, for which reason it may not liability against the provider.
IMPORTANT.
When you place your order, check your shipping details carefully. If there is an error and the delivery cannot be made, you will have to bear the costs of the new shipment. Keep an eye on your mobile, because if there is no one to pick up the package, they will call you by phone. If the delivery cannot be made after a week of absence at home and without answering the phone, the package returns to our offices and you will have to pay for a new shipment.
Prices
All the indicated prices of the merchandise of the online store are understood with the current value added tax included and expenses that may be applicable and in any case they will be expressed in the Euro currency (€). In addition, for each shipment we invoice you an amount for shipping costs that may vary depending on the order placed and the area to which we send it.
For shipments made to Ceuta and Melilla, in addition to paying for the shipment, the customer must pay customs clearance costs when picking up the merchandise at destination.
The prices applicable to each product will be those published on the website and will be applied automatically by the contracting process in its last phase. The client assumes that in any case the economic valuation of some of the products may vary in real time. In any case, this will always be previously communicated to users.
Any payment made to the provider will entail the issuance of an invoice in the name of the registered user at the end of the purchase process. Said invoice may be automatically sent to the email address provided by the user, as well as sent together with the purchased product, when the user so requires.
For any information about the order, the user will have via email to the email address atencion.brickmarkt@gmail.com. In any case, the order number that was assigned and indicated in the purchase confirmation email must be indicated in the subject of the message.
PAYMENT MODALITIES
We offer several payment methods to adapt in the best way to the needs of our clients:
CASH PAYMENT
Payment can be made in cash at our store if "Store Pickup" is selected as the delivery method at checkout.
PAYMENT BY BANK TRANSFER
The details of the bank account for the deposit are:
Account holder: RC TOYS AND CARDS S.L
IBAN: ES92 0049 0452 0823 1070 0224
BIC/SWIFT: BSCHESMM
The maximum period for reserving the products of an order pending payment by bank transfer is 4 calendar days after the date of placing the order. After this period, the company reserves the right to cancel the purchase without prior notice.
The company reserves the right to revoke the purchase permission and the automatic cancellation of orders to any user, registered or not on the website, who makes more than one order with this payment method without completing the purchase by making the payment. under the indicated conditions.
BANK CARD PAYMENT
We inform you that, by virtue of the conditions that you have stipulated with the credit entities or other institutions, you may incur additional expenses for transfer fees, account management, etc. We recommend that you check with your bank or credit card issuer about this. The provider agrees and provides that, at no time will any additional charge be made for the use of the payment method platform.
We use secure payment systems from leading financial institutions in electronic commerce. The payment details are confidential and are transmitted in encrypted form (SSL) to the corresponding financial institution.
Applicable warranties
All of them have a guarantee period of 2 years, in accordance with the criteria and conditions described in Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users and other complementary laws. In any case, the consumer may not demand substitution in the case of non-expendable goods, nor in the case of second-hand goods, Art. 120 of the aforementioned Royal Legislative Decree.
Data Protection
The person responsible for the online store for the purposes of the regulations on the protection of personal data and the regulations on electronic commerce is the company RC TOYS AND CARDS S.L.
We will use your data only in the terms provided by law and based on your consent; especially if it concerns data related to the receipt and fulfillment of your order (eg name, address, e-mail, information on things ordered/purchased, data on your ordering and payment behavior ), as well as any other information that you provide us voluntarily. When you provide us with your personal data when placing an order, such transmission will be encrypted via SSL (Secure Sockets Layer).
Outside the scope permitted by law and by virtue of your consent, we will only collect and use anonymous, non-personal data for statistical purposes and to constantly improve our online offer. For more information visit our Privacy Policy which we have as an annex to these contracting conditions.
Applicable law and jurisdiction
These conditions will be governed or interpreted in accordance with Spanish legislation in what is not expressly established. The provider and the user agree to submit any controversy that may arise from the provision of the products or services subject to these Conditions, to the Courts and Tribunals of the city of Seville. The United Nations Convention on Contracts for the International Sale of Goods (CISG) is excluded.
Return policy
Right of withdrawal
As a consumer, you are guaranteed by law the right to withdraw from the purchase contract for 14 calendar days from the day you received the product, without the need to state any specific reason.
At Brickmarkt, you have a period of 30 calendar days, counted from the date of receipt of the product, to return it. The product must be returned in its original packaging, unopened and in perfect condition. To do this, they must direct their revocation and the return of the merchandise to: RC TOYS AND CARDS S.L. with registered office at Calle Camino Empedrado nº3, C.I.F. B90413311, 41900 - Camas, Seville, prior authorization, which can be requested from the email address atencion.brickmarkt@gmail.com.
On the consequences of withdrawal and revocation.
In the event of a valid withdrawal or revocation communication, the services received and the profits obtained must be returned to each other. In the event that the buyer is unable to return the benefits received, or only in a deteriorated state, the buyer is obliged to compensate RC TOYS AND CARDS S.L. to the corresponding extent. This rule will not apply if the deterioration of the product is due exclusively to manufacturing errors. In addition, and to prevent the obligation of compensation as a result of deterioration resulting from the proper use of the product, we recommend that you do not start using it as if it were your property, avoiding anything that could reduce its value (thus, the products must not have been used , must retain their original label and must be returned in their sealed packaging). The returned merchandise must be sent to RC TOYS AND CARDS S.L. postage due and at the risk of the recipient. The obligations for the restitution of payments and benefits will be fulfilled within a maximum period of 30 days. Said term begins for the buyer with the sending of his declaration of revocation or with the shipment -return- of the merchandise, and for RC TOYS AND CARDS S.L. with their reception.
Defective products
You can claim that a product is defective during the two years after the date of receipt of the same. Depending on the date of the claim, there are several options:
Within 30 days from the date of receipt
You can return a defective product within 30 days from the date of receipt of the order, through our customer service email: atencion.brickmarkt@gmail.com. We will offer you the different solutions to choose from, from the return of the product to the replacement of the set.
If parts are missing from the set, please contact the manufacturer. Under the manufacturer's warranty, LEGO normally has the option of repairing the product or replacing parts of the product.
You can request the replacement or replacement of the missing parts from the manufacturer through the following website:
https://www.lego.com/en-en/service/replacementparts
Between 30 days and 2 years from the date of receipt
We do not accept returns after a period of 30 calendar days from receipt of the product, therefore, in the event that the product is found to be defective after this time, you must contact the manufacturer to request the return of the product or the specific parts.
Contact our customer service department so that we can help you exercise your right.
